PsycheExperience (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our services, or participate in any of our assessments.
1. Information We Collect
We may collect the following information:
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Personal details: Name, email address, phone number, age, and profession when you register or make a purchase.
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Assessment responses: The information you provide while completing psychological assessments or reflective questions.
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Technical data: IP address, browser type, and device details collected automatically for site analytics and performance improvement.
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Payment information: Processed securely through our third-party payment gateway (Razorpay). We do not store your card or banking details.
2. How We Use Your Information
We use your information to:
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Provide, manage, and personalize your assessments and courses.
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Generate personalized PDF reports and send them via email.
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Improve our assessments and content quality.
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Communicate updates, new releases, or customer support responses.
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Comply with legal and regulatory requirements.
3. Data Storage & Protection
All assessment data is securely stored on encrypted servers and may also be logged in Google Sheets for report generation.
We implement technical and administrative safeguards to prevent unauthorized access, misuse, or loss of your data.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties.
Data is shared only with trusted partners necessary for:
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Payment processing
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Cloud storage (e.g., Google Workspace)
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Email delivery (e.g., SMTP services)
5. Your Rights
You may request:
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Access to your stored data
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Correction or deletion of your information
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To opt out of marketing communications
Please write to ops@psycheexperience.com for such requests.
6. Retention
Your responses and reports are stored for up to 2 years unless you request deletion earlier.
7. Updates to This Policy
We may revise this Privacy Policy occasionally. Updates will be reflected on this page with a new “Last updated” date.
